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General Device Setup Instructions



GPS Tracker & Smart watch Basic Setup Instructions:

Quick GPS Tracker Device Setup:

  1. Activate your SIM Card on our website.
  2. With your device powered off, insert the SIM Card into your device and power on.
  3. Set APN: Use a cell phone to send a text message with our APN to your device, you should get a reply from your device.  (See Below for APN Settings)
  4. Enable data roaming (if applicable)

Please note that your specific device might not ask for all of this information and that no PIN is required.

Our APN Settings:

  • APN: Mobilenet
  • APN username: none
  • APN password: none
  • IP Address: Dynamic
  • Data Roaming

We may use another APN at times, check the activation message sent to you for your APN settings

Download Manuals with APN examples at bottom of page


Quick Smart Watch Setup:

Activate your SIM card on our website

1) Our sim cards APN: “mobilenet” each SIM card only supports 1 APN. The APN is printed on the SIM card

You will need the smartwatch manual for command & password information

2) (follow the steps in the correct order)

a) Punch out SIM card size
b) Turn off device
c) Insert sim card
d) Turn device on
e) Wait for 3 minutes
f) Use a cell phone to send a text message with our APN to your device, you should get a reply from your device.

3) The APN is mobilenet,
Example: pw,123456,apn,mobilenet,,,310260#

4) Wait for 20 minutes, take out sim card, Turn off your watch, keep watch off, Insert sim card for the last time, Turn your device back on, wait for 3 minutes, open app, set SOS number, if you can set SOS number, watch already work

5) If your device wont connect to internet check your device IP, APN, and GPRS

1) After turning on the device there is a test period before it can connect to internet. Be patient and wait approximately 20 minutes.
2) When updating the APN setting of your device, it may take up to 2 hours for the device to apply the new internet and APN settings of the SIM card
3) If your device (watch) doesn’t work/ device offline, check to see if your device is registered correctly on the app . (For example In US you might register your device to use the North America setting)

Download Manuals with APN examples at bottom of page


Signs your APN is NOT correctly configured on your  device

  • Your device is not being located correctly (shows in another location)
  • The device connection light is not ON/Green (if there is one)
  • Your wireless account is ACTIVATED and you still can’t locate your device
  • Your Sim Card is installed correctly and you still can’t get a connection
  • If you can’t track your device, 80% of the time its the APN not being correctly configured on the device and 20% of the time it is a cheap device not functioning or is defective.  Save Time and contact the device seller or manufacture ASAP
  • Check to see if your device is registered correctly on the app . (For example In US you might register your device to use the North America setting). You might also need to manually setup your device with your country code.

You just can’t figure out how to configure your device, What Next?

If you have followed our general device setup guide and can’t get the APN to configure on your device, save yourself some time and contact the device seller or manufacture for assistance. They should be able to guide you through the setup process in a few minutes over the phone or email.

If you contact us about your device, we will make every effort to help, but we don’t sell devices and probably wont know how to configure your device. If they won’t help you try youtube or checkout our links to user manuals below.

Why can’t I just install the sim card have it work without configuring the APN, like cell phones?

Because gps devices have no external input ports. All GPS tracking devices that require a sim card will require the APN configured on the device, no matter what service you use.

Device Setup Manuals With “Mobilenet” APN Examples

OBD Tracker
TK905 Tracker
TK102/TK102B Tracker
GT06 Tracker
GT02/TK110 Tracker
TK909 Pet Tracker